Talk to a person.
There is a form, and there is the company address. Either one reaches the people who build the products. Nothing here replies automatically.
General questions
Use the form below, or write to the company address. A person reads it either way. Expect a reply within two business days.
Saying what you were doing, what you expected, and what happened makes the first reply useful instead of a round trip.
Product support
BooksForge is live, and its account, billing, and workspace questions belong with the product rather than with this address. Open it and use the support path it publishes for your account.
If you cannot find one, write to the company address and say which product you mean. That is information we want.
Mirth, Tidings, Reflection, and CertFleet are in build or beta. They have no support queue yet, so a message about one of them should say so.
Security reports
Security reports go to the same address with the subject line “security report”. The security page says what to include.
Press and business enquiries
Say who you are and what you need on the first line, and the message reaches the right person. There is no press kit yet; ask and we will answer what we can.
Send a message
Use this instead of emailing us and your address stays out of the message; we only use it to reply.
We reply within two business days. We do not add your address to any list, and nothing here is shared with anyone else.